Shipments and Returns
Unless error, omission or multiple simultaneous orders, all items marked "In stock" on this site are available in stock and are shipped the same day or the next day (excluding Saturday, Sunday and holidays).
The availability indicated is only valid for orders paid immediately online. Orders paid by bank transfer or cheque are only validated upon receipt of payment and therefore the quantities in stock may have varied between the time of the order and that of its validation. In this case, if an item is no longer available at the time of receipt of payment, we proceed to the refund of the missing item..
Orders are processed upon validation of the payment.
Terms of delivery
Preamble:
Some types of products are not eligible for certain types of transport.
Some destinations are not covered by certain modes of transport.
Some modes of transport impose maximum weight limits.
When choosing the shipping method are offered only the modes of transport compatible with the current order.
Shipments to Metropolitan France and Belgium:
 |
>With Colissimo, have you delivered as you want! - Delivery to the Point Relais merchant of your choice - Home delivery Average delivery time: 3 working days * Shipments by Colissimo are subject to the general conditions of La Poste * STDS assumes no responsibility for the delivery times communicated to the carriers, solely responsible in case of late delivery. |
|
|
With more than 9,000 relay points in France and 900 in Belgium, we offer you a simple solution to send your parcels wherever you want ! Delivery time: 5 working days*
|
Shipments to the DOM-TOM:
 |
Colissimo Outremer ensures the delivery of parcels by post in the DOM and TOM. The delivery time can vary from 5 to 8 days*. A customs clearance fee may be charged upon arrival. Shipments by Colissimo Outremer are subject to the general conditions of La Poste * STDS assumes no responsibility for the delivery times communicated to the carriers, solely responsible in case of late delivery. |
Shipments to the European Union and Switzerland:
 |
Colissimo International ensures the delivery of parcels by post in all countries of the European Union. Delivery times can vary from 3 to 8 days*. Shipments by Colissimo International are subject to the general conditions of La Poste * STDS assumes no responsibility for the delivery times communicated to the carriers, solely responsible in case of late delivery. |
* estimated deadlines, STDS assumes no responsibility for the delivery times communicated to the carriers, solely responsible in case of late delivery.